Perfumes
How long do your fragrances last?
All our fragrances are extrait de parfum, which means they have a higher concentration of perfume oil than eau de parfum. On average, you can expect your Annindriya fragrance to last for about 8 hours on the skin. Of course, individual experiences may vary based on skin type and environmental factors.
Are Annindriya perfumes suitable for vegans?
Yes, all our fragrances are vegan. They do not contain animal derived ingredients.
Shipping
Do you ship to my country?
We ship to over 80 countries worldwide, both by road and air. Since many perfumes contain alcohol and are classified as Dangerous Goods due to their flammability, shipping them requires special handling. Our team at Annindriya is trained and certified to ship perfumes internationally, including by air. Please refer to our shipping page for detailed information about shipping to your specific country.
Ordering & Delivery
Can I pick up my order?
Yes, you can. You can collect your order from our location at Cornelis Krusemanstraat 25 in Amsterdam. We recommend picking up your order to save on shipping costs and contribute positively to the environment.
Can I have my order delivered to a different address than my billing address?
Yes. During the payment and delivery steps in your order process, you can specify the delivery address. You can also indicate if this address is different from the billing address.
I’m missing one or more items from my order. What should I do?
We apologize for the incomplete order. Please check your order confirmation and packing slip to ensure all items are listed. If an item is missing, contact our team at [email protected] or call +31(20)6798043.
I did not receive my discount voucher after ordering samples. What should I do?
We apologize for the inconvenience. Please check your spam folder for the voucher code. If it’s not there, contact us at +31(20)-6798043 or email [email protected].
Shipping
Can you wrap the perfume(s) as a gift?
Yes, please add a comment in the note section during checkout. We will wrap your gift in a festive manner and can include a handwritten personal note if desired.
Is gift wrapping free of charge?
Yes. Our gift-wrapping service is free with every order. You can choose this option during checkout, and we guarantee to wrap your gift beautifully and festively.
Contact & Business hours
When and how can I reach you?
For questions, recommendations, or issues you can reach us by telephone or mail:
Telephone: +31 (20) 6798043
Mail: [email protected]
Our business hours are:
* Mon-Fri: 9AM – 6PM
VAT
Do I have to pay VAT for my order?
All prices listed on our website are fixed for all our online customers, regardless of whether they are inside or outside the EU. This means the final prices are the same for everyone.
For customers within the EU, prices include 21% Dutch VAT, as per EU VAT regulations. For customers outside the EU, prices include 0% VAT, in accordance with the same regulations.
This applies to all online orders.
However, if you are a non-EU customer purchasing from our retailer, Perfume Lounge in Amsterdam, you may be eligible for a partial refund of the 21% Dutch VAT, provided you can show proof that the product(s) have left the EU.
To facilitate this process, we cooperate with Global Blue. In our boutique, we will assist you in obtaining your VAT refund quickly and easily, either through a Global Blue Tax Free Form or your Shop Tax Free barcode.
Payment
Which payment methods can I use?
In our online shop you can use different payment methods:
Creditcard: Payment by creditcard is possible with MasterCard, Maestro, VISA or American Express.
PayPal: PayPal is a global payment system. Link your bank account or credit card and pay with your PayPal account in a few clicks.
iDeal: With iDeal you can pay online through the familiar online payment environment of your own bank.
Bancontact / Mister Cash (Belgium): Belgian customers can easily pay using this payment method.
Sofort Uberweisung (Deutschland): German customers can easily pay using this payment method.
Bank transfer: You instruct your bank for payment yourself. Your order will be shipped as soon as we receive the full amount.